Self Storage, Boat & RV Storage Services FAQ

Are there any discounts or promotions available at Big Flag Storage?

A: Yes, Big Flag Storage provides discounts, such as a 10% military discount (applicable only to active-duty service members, reserves, and veterans). Check our website or contact our facility directly for current promotional offers.


Can I reserve a storage unit in advance at Big Flag Storage?

A: Yes, Big Flag Storage allows you to book a storage unit in advance. This enables you to reserve a specific unit size or location in advance, ensuring that it will be available when you are ready to use the storage.


Can I use Big Flag Storage for business storage needs?

A: Absolutely! Big Flag Storage accepts both personal and business storage requirements. Whether you need to store inventory, equipment, or business documents, we offer a variety of storage options to meet your needs.


Does Big Flag Storage provide insurance for my stored belongings?

A: Typically, Big Flag Storage does not offer insurance for stored items. Nevertheless, we suggest tent protection to safeguard your storage from the unexpected. If you are interested in insurance for your stored items, we can provide you with information about available options or recommend third-party providers.


Can I access my storage unit on weekends?

A: Big Flag Storage allows customers to access their storage units between the hours of 7 a.m. and 7 p.m., all days of the week from Monday through Sunday.


Can I move my belongings into the storage unit using a moving truck?

A: Yes, typically, you can use a moving truck to transport your belongings to your Big Flag Storage storage unit.


Is there a limit on how long I can rent a storage unit at Big Flag Storage?

A: Typically, Big Flag Storage does not impose an exact time limit on how long you can rent a storage unit. With month-to-month rental options, you can typically rent a unit for as long or as short a period as you require.


Can I share access to my storage unit with someone else?

A: Yes, Big Flag Storage allows you to grant access to your storage unit to others. This is helpful if you need to provide access to family members, employees, or business associates. Consult the facility about its access authorization procedure.

Can I change my storage unit size if I find I need more or less space?

A: Yes, Big Flag Storage allows customers to alter the size of their storage unit based on unit availability. If you require more or less space, you can discuss your options with the facility's personnel.


What security measures are in place at Big Flag Storage?

A: Big Flag Storage protects your belongings with a variety of security measures, including surveillance cameras, well-lit premises, and gated access.


Are there any restrictions on what I can store at Big Flag Storage?

A: While there are typically no restrictions on the categories of items that can be stored at Big Flag Storage, certain hazardous materials, flammable substances, illegal items, and perishable items are not permitted. It is essential to assess their policies or consult the facility for specific instructions.


What sizes of storage units are available at Big Flag Storage?

A: Big Flag Storage provides a range of storage unit sizes, from compact 5x5 units to large 10x40 units, to accommodate a variety of storage requirements.


How can I rent a storage unit at Big Flag Storage?

A: You can rent a storage unit from Big Flag Storage through their website or by contacting the facility directly. The rental procedure is streamlined and convenient with both options.


Can I access my storage unit at any time?

A: Access to your Big Flag Storage unit is available during specified hours (usually between 7 a.m. and 7 p.m., seven days a week). However, it is wise to confirm specifics with the facility.


Can I store vehicles or recreational vehicles (RVs) at Big Flag Storage?

A: Yes, Big Flag Storage provides options for the storage of automobiles, motorcycles, boats, and recreational vehicles. They have designated parking spaces or uncovered storage options for vehicles of varying capacities.


Do I need to bring my own lock for the storage unit?

A: Yes, Big Flag Storage requires you to provide your own lock for your storage unit. This guarantees that only you can access your possessions. Additionally, utilize a disc lock to avoid the $200 deductible.


Can I make online payments for my storage unit?

A: Yes, Big Flag Storage offers an online payment option through their website. It allows you to make payments, manage your account, and, if desired, set up automatic payments.